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Did you know that by using TSG for your upvc installation all work will be protected by an insurance backed guarantee?

Insurance Backed Guarantees – What is an IBG?

Note: The following information is provided by Glass and Glazing Federation Insurance Services (GGFi) which is independent of Three Spires Glass Company Limited. You can learn more by visiting their web site:

An IBG (or an ‘Insurance Backed Guarantee’) is an Insurance product which protects the homeowner, should the installation company cease to trade.
Upon completion of the job, the company will provide their customer with a guarantee to protect them in the event that something goes wrong with the installation. However, should the company cease to trade before the guarantee has expired then the guarantee can no longer be fulfilled.
If the homeowner has a GGFi Insurance Backed Guarantee in place, the policy’s underwriters will consider claims under the terms of the original guarantee for the remaining period of the guarantee. For example, if a tradesman provides a homeowner with a 10 year Insurance Backed Guarantee and the tradesman ceases to trade after 5 years, it would be possible for the homeowner to submit a claim within the remaining 5 years should a fault occur on the installation. The definition of ‘cease to trade’ in our terms and conditions is where the installing company is operated as a limited company or a limited liability partnership means the member company ceasing to trade due to the appointment of a receiver, administrator or liquidator due to compulsory liquidation or creditors’ voluntary liquidation; or where the member company is operated as a sole trader or a partnership means the winding up of the member company due to either bankruptcy or the death of all the principal(s) and where all the principal(s) estates have been declared insolvent.

GGFi Insurance Backed Guarantees are underwritten by Red Sands Insurance Company (Europe) Limited whose registered office is situated at Level 3, Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar and is registered in Gibraltar under company registration number 87598. Red Sands is a member of the Association of British Insurers, The Financial Ombudsman Service and the Financial Services Compensation Scheme (FSCS).

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